FAQ – Field and Threads

Ordering

Choose your cap, select your embellishment method, upload your logo, and check out. After checkout, you will receive a digital proof via e:mail within 2 business days of submitting your order. Approval is required before production begins. Please review carefully and approve promptly to avoid delays.

Our minimum order is 24 pieces per style/color combination.

This allows efficient production set-ups and helps keep your cost per cap as low as possible.

Yes. Email customerservice@fieldandthreads.com, and a member of our Designs Unlimited team will assist you with a custom order.

Currently, we offer one embellishment location per cap. For multi-location decoration, email customerservice@fieldandthreads.com for
assistance.

You are free to place on this website. Or, feel free to email your details to customerservice@fieldandthreads.com, and a member of the Designs Unlimited team can assist with a custom quote/order.

Feel free to share any data you feel we need in order to prepare an art proof that meets all brand guidelines for your logo.

If embroidery has been chosen, please share what thread colors to use where. (Example description: Words in the logo provided are to be black. The image outline is to be white. Center of image please make brown.)

Please also share any brand stipulations or requirements we must be aware of before the proofing stage.

Artwork & Proofing

Yes. You will receive a digital proof within 2 business days after order submission. Approval is required before production begins. Please review carefully and approve promptly to avoid delays.

Vector files (AI, .EPS, .PDF) are preferred, but we can work with most file types.

Yes, changes can be made during the proof stage. Once approved, production begins.

Embellishment

We offer premium embroidery and laser engraved faux leather patches.

A high-quality synthetic leather patch that offers durability and a clean, modern look.

Engraving determines the color: black leather engraves to silver; brown tones engrave to black.

Borders are not stitched. The stitched look is laser engraved.

3D Embroidery, also known as “puff” embroidery, creates a raised, dimensional look by lifting part of the design off the cap surface. It’s often used for bold logos
and lettering that you want to stand out.

At this time, 3D Embroidery is not available through the Field and Threads platform. If you’re interested in this option, please reach out to customerservice@fieldandthreads.com, and our Designs Unlimited team can assist you with a custom order.

Embroidery works well for bold, clean designs and delivers a classic, textured finish. For best results, letters should be at least 3/16” tall. Logos with very small text or thin lines may need slight adjustments (like thickening) to ensure a clean, high-quality stitch.

Faux leather patches work well for detailed logos and provide a modern look. This method creates a one-color result based
on the leather color chosen, so multi-color designs may well need simplified.

Pricing & Payment

All-inclusive pricing: cap, decoration, set-up, and ground shipping to one location.

Yes. You can enter a PO at checkout if needed.

Production & Shipping

10-12 days, with prompt proof approval. Delays in the proof approval process will result in additional turnaround times needed.

Not at this time. We focus on consistent, high-quality production.

We currently ship to the 48 contiguous U.S. states (excluding Alaska, Hawaii, and U.S. territories.) We ship to one location per order.

You have several expediting shipping options available at checkout, and these will be additional fees and will be added to your cart total. This will speed up the shipping process but will not affect the production time of your order, which will still be 10-15 business days after proof approval.

Account & Reordering

Your account stores artwork and order history for easy reordering.

Log into your account, select a previous order, choose quantity, and click reorder.

Yes. Artwork and order history are saved for future use.

No. You must opt in for marketing emails.

About Field & Threads

Field & Threads is an e:commerce brand powered by Designs Unlimited, bringing decades of experience into a modern self-serve platform.